MaxMD runs on two basic operating principles:
1. The best idea wins.
MaxMD CEO Scott Finlay always says, “No one has a corner on the good idea market." At MaxMD, each team member, from the newest recruit to the most senior leader, is encouraged to give voice to their thoughts and contribute their best ideas, even if it seems to contradict the team’s current plans.
2. Listen to your customers.
“We learned early on to let our customer’s needs guide the solutions we develop," Finlay explains. “We believe being good listeners is a strategic advantage."
“When we prioritize security and adhere to Direct protocol standards and policies, we establish the foundation for all our products and services. MaxMD’s innovative use of these standards benefits healthcare organizations and HIT systems by enabling coordinated care, reducing costs, and enhancing patient outcomes,” says Wang.
“We don’t depend on anyone particular standard to be the only solution. Direct, HL7 V2, CDA, FHIR— all are deeply ensconced in healthcare –our technology leverages all the available and emerging standards," says Finlay. “MaxMD stands out in the market because unlike other HISPs that focus solely on secure messaging, we offer innovation that builds upon trusted data transport. Our solutions do more to improve workflows and make health information exchange more efficient and effective."